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Customer Relationship Manager

Description:

Responsibilities:

 

  • Contribute to the development of list of client’s base in the Oil & Gas and Marine Angolan market
  • Establish connection with 2nd line managers at existing clients
  • Liaise with First Line Managers at existing clients for satisfaction surveys and exploring of new business opportunities
  • Create a relationship of trust with existing workforce and become their point of contact to represent them at client and internally
  • Identify and develop existing clients for growth and cross selling opportunities
  • Produce a monthly report in liaison with Operational department focused on client site visits – activities and results
  • Promote ASCENDING brand visibility in Angola towards clients and potential candidates for employment in the Oil& Gas / Marine Sector.
  • Assist in client registration processes and paperwork.
  • Support the Recruitment team in getting the highly skilled Oil & Gas and Angolan experienced marine crew.
  • Provide weekly and monthly reports of Ascending Sales Activity.
  • Sales operational support whenever a new contract is launched.

 

Skills:

Graduated in business management or marketing, Shipping & Marine experience in both crewing and vessel management of a minimum of 10 years, Fluent in the following Languages: English, Portuguese, French is a plus, Commercial & Sales background: Familiar with BIMCO contracts & Manning Agreements, Detailed and analytical with a mindset focused on vessel safety and HSE, Oil & Gas / Cargo logistics experiencie, Shipping & Marine experience in both crewing and vessel management of a minimum of 10 years, Commercial & Sales background: Familiar with BIMCO contracts & Manning Agreements, Oil & Gas / Cargo logistics experiencie

Language:

1. English,2. French,3. Portuguese

Years of experience:

5